Terms · Punctum

The terms for using Punctum.

Updated 12 November 2026

Punctum is made by C-Point Labs, run by Maarten Tolhuijs in the Netherlands. By signing in you agree to these terms. Questions: hello@c-pointlabs.com.

What you get

Every account can ask the second voice a few questions and have one report drafted for free. After that, the second voice is paid for with credits you buy in advance. Each answer takes what it used, by the word, at the price shown under Second voice; an answer that fails takes nothing. Credits do not run out over time. Nothing is charged without your explicit choice.

Paying and refunds

Credits come in packs of €10, €25 and €50. Prices are in euros and include 21% Dutch VAT. You pay on Mollie's page, with iDEAL | Wero, a card or Bancontact; Punctum never sees your bank or card details. The credits are yours once Mollie confirms the payment, usually within seconds, and a receipt is mailed to you. For an invoice in your company's name, write to hello@c-pointlabs.com.

You can ask for unused credits back at any time, also after the 14 days in which EU law lets you withdraw from a purchase. Write to hello@c-pointlabs.com from the address you sign in with. The unused part of what you paid is refunded to the account you paid from within 14 days; credits already used are not refunded. If a payment is reversed by your bank, the credits it bought are taken off.

Your trees are yours

What you write stays yours. You allow C-Point Labs to store it and to send it to the model you ask, only to run Punctum for you. See privacy.

The second voice is a model

Its points are generated by an AI model, marked as its voice and not yours. They can be wrong, one-sided or out of date, and they are not advice or verified fact. Check what matters before you rely on it. The thinking, and the decision, stay yours.

Fair use

Do not use Punctum to break the law or anyone's rights, to attack or overload it, or to get around the free questions, for example with many accounts. An account that does may be closed.

As it is

Punctum is offered as it is. C-Point Labs works to keep it running and your trees safe, but cannot promise it will always be available or free of faults, and may change it or stop it. Before stopping it, C-Point Labs will tell you by e-mail at least 30 days ahead, so you can keep what you need.

As far as the law allows, C-Point Labs is not liable for decisions made with Punctum or for indirect loss. Nothing here limits a liability the law does not allow to be limited, or your rights as a consumer.

Ending

You can stop at any time and ask for your account to be deleted. These terms may change; a change is posted here with its date, and a change that matters is also mailed to you before it applies.

Law

Dutch law applies. If you are a consumer elsewhere in the EU, you keep the protection your own country's law gives you.

Who sells

C-Point Labs (eenmanszaak of M. Tolhuijs), Middenweg 132, 1782 BK Den Helder, the Netherlands. KvK 97436550, VAT NL005269904B57. hello@c-pointlabs.com